PRICING
One plan. Every conversation.
Start with a team that matters, prove the value, then expand.
ALL-INCLUSIVE
R500 per agent / month
Full access to the Callify quality workflow, with no feature tiers to decode.
Plan your pilot ↗- Automatic PBX ingestion and upload
- English and Afrikaans transcription with translation
- Custom scorecards and call-type aware scoring
- Live dashboards and agent analytics
- Manager’s daily report and weekly PDF reports
- Team-chat notifications and daily agent feedback
- Manual review with call-type learning
- Cost dashboards with daily spend caps
- Multi-branch and role-based access
- Setup and PBX fit guidance
Pricing shown in South African rand, exclusive of VAT where applicable. Final scope depends on PBX fit and call volumes.
Pilot with one team.
Expand on evidence.
GOOD QUESTIONS
Before you start.
Which phone systems can Callify connect to?
Callify is built around Yeastar P-Series and supported cloud PBX workflows. Other systems may be possible when recording files and call metadata are accessible. We’ll confirm fit before rollout.
Can we use our own quality scorecard?
Yes. Criteria, weights, call types and performance thresholds can be configured around your actual operating standards — and when you improve the rubric, any call can be re-scored in one click.
What happens with Afrikaans calls?
Afrikaans conversations are detected and transcribed in Afrikaans, with an English translation stored alongside for reporting and scoring. Transcripts show who said what, speaker by speaker.
Do managers still review calls?
Yes—where it matters. Automated analysis gives managers coverage and prioritisation; manual review lets them correct context, adjust results and add feedback.
How do we get started?
We begin with a PBX fit check, your key call types and scoring criteria, then agree on a practical pilot group.
START SMALL. LEARN FAST.
Price a pilot around your team.
Tell us your agent count, PBX and typical call volume.